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Oaky, OTA Insight unite to offer dynamic pricing for room upgrades

Oaky and OTA Insight combine their USPs to maximise total revenue with dynamic room upgrade rates  September 22, 2020 - If you're manually adjusting your pricing via a clunky system that hasn't changed in years, you might feel you're somehow missing out on revenue opportunities. We'd have to agree with you! We did our research and found hardly any...
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The effect of creative upselling on your incremental revenue

Harness the psychology of upselling to generate steadfast incremental revenue in a period of low demand.   In the unstable period hoteliers now find themselves in, creative, thoughtful upselling has more agency than ever. Hotels like XO Hotels in Amsterdam are demonstrating how leaning into one's upselling strategy and thinking outside the box can...
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Revenue management during a pandemic: APAC focus

Without a doubt, Covid-19 has introduced unprecedented challenges to the hospitality industry. However, with restrictions easing, hotels in the Asia Pacific region are beginning to see business recover.    Vijesh Yoganathan, our Head of APAC at Oaky, sat down with Amit Peshawaria, Head of Sales Asia Pacific at OTA Insight and Murphy Mathew,...
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Elite Hotels of Sweden joins the Oaky family

  September 10, 2020, Amsterdam - Välkommen Elite Hotels of Sweden!  We're thrilled to welcome a mighty addition to our customer base– we've partnered with Elite Hotels of Sweden to roll Oaky out to their full portfolio of 39 properties. This addition marks the first major chain of Scandinavian hotels to fully become part of the Oaky family. Our...
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Updated Oaky COVID-19 statement

Not using Oaky yet? Click here to use our software for free during COVID-19 ▸ September 7th, 2020 Dear Oaky hoteliers and hosts,  However tough this summer may have been - we are finally seeing actual signs of recovery, along with new opportunities we’d like to help you capture. Without celebrating too soon, let's get down to business – and more...
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A Room Upgrade for Oaky

We've opened a new headquarters in Central Amsterdam! We feel very lucky to move from the outskirts of the city to the very centre, where we'll continue to work towards helping our hotel customers maximise profit and improve guest experience.   Amsterdam, September 3rd, 2020– We've relocated our global headquarters to Leidseplein in central...
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5 Upselling Insights - Benelux Focus

One of our resident Customer Success experts, Demi Bruggink, explores fascinating trends emerging from the overall performance of Oaky customers in Belgium, the Netherlands and Luxembourg. Take this promising information in to get more out of your Oaky in the Benelux! The current Covid-19 crisis has caused some difficulty in the hospitality...
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COVID Strategy Series: Reimagining your front office operations

While technology is an obvious solution to retaining efficient front office service, don’t underestimate the power of guest autonomy. Sometimes a less hands-on approach is the easiest and safest option.   As you look at how to change some of your front office procedures, always look for creative ways you can bring together safety, social...
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COVID Strategy Series: Set up your front office procedures for success

Despite notable changes to the hotel industry, the raison d’etre of hospitality remains intact. Uphold the standards your hotel is known for with the right care and foresight.   Your front office team is more important now than ever. They can offer a safe and warm welcome to your guests at a time when the perceived risk of travelling is higher...
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COVID Strategy Series: Promoting a refreshed food and beverage service

Leverage your original F&B selling points in combination with your renewed health and safety measures to attract patrons.   As you gear up to reopen, getting the word out about it is key to attracting those first visitors. As you might expect, competition will be fiercer than ever as venues around you fight to make up for revenue lost during the...
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