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Nobis Hospitality Group embarks on a personalised upselling journey

Nobis, the popular collection of design hotels from Sweden, now works with Oaky to further enhance their guest experience. Stockholm-based Nobis Hospitality Group, a collection of first-class properties in Sweden, Denmark and soon Spain, recently rolled out Oaky as their digital upselling platform. The family-run hospitality group is known for its...
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Oaky Green Week: the results

  Along with a few new habits, places to shop and veggie recipes up our sleeves, we are proud to announce that Oaky Green Week resulted in a significantly reduced carbon footprint for the Oaky team and friends. Keep reading for a summary of our week and everything we got up to.   We were so grateful to receive so much support from our peers and...
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Eco-Conscious Travel Trends for 2021

By now, the hospitality industry is no stranger to shifting priorities. Even before the pandemic, however, many were on track to a different type of priority adjustment. As the threat of the environmental crisis grew, a good deal of hotels and hotel chains stepped up to acknowledge tourism’s role in the issue, taking steps to align themselves with...
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How to go green with upselling at your hotel

Table of contents 1. What is carbon offsetting? 2. Why is carbon offsetting important for hotels? 3. The 'Book a climate neutral stay' deal 4. The 'Plant a tree for your stay' deal The brand of upselling we champion at Oaky provides hotels so much more than revenue generation. Beyond the core financial advantage, upselling is a chance to resonate...
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Oaky Green Week

Table of contents 1. Carbon reduction challenge Try new habits together with us! 2. Expert talk: Adopt eco habits in your hotel and personal life 3. Eco Upselling Inspiration Happy Earth Day from us all at Oaky! We’re celebrating with the launch of the inaugural Oaky Green Week, which kicks off on Monday, 26 April and runs until Sunday, 2 May....
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Upselling with storytelling

What do a caveman and a modern-day sales and marketing person have in common? No, this is not a trick question… Here’s the answer: both ancient cave dwellers and today’s sales and marketing professionals know the value of storytelling. In the past, people used storytelling to bond and share vital knowledge. Today, the stories we tell are...
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5 paths to unique upselling for happier guests

Paid room upgrades,  breakfast add-ons or airport transfers are the most commonly offered upsells at hotels across the world and for good reason. There's always someone that will need deals like this, which offer convenience and comfort and answer frequent needs. Upsells that respond to common requests are a great place to start with upselling and...
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Oaky and Cendyn join forces

22 March, 2021, Amsterdam - We've integrated with Cendyn’s eInsight CRM to offer hoteliers the best of expert upselling and refined email management, simultaneously!   The Oaky Cendyn integration allows Oaky upselling to take place within Cendyn's eInsight ecosystem, enabling hoteliers to manage Oaky emails via Cendyn's platform and seamlessly...
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What is the future of hotel upselling?

At Oaky we have a vision when it comes to upselling – we believe it's an art. We know from firsthand experience that when done right, the art of upselling can be fun, engaging and a genuine win-win for the guests and the hotel.  Many hoteliers might think of a front desk agent proposing a paid upgrade upon arrival when they hear the term...
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Modern upselling at airport hotels

Quirin Schaer, Hotel Manager at the Radisson Blu Hotel Zurich Airport, shares how he uses the hotelkit and Oaky integration in everyday hotel operations for a truly modern approach to hotel upselling. Radisson Blu Hotel Zurich Airport is a 330-room airport hotel offering its guests a variety of services and amenities as well as convenient access...
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