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Oaky and STAAH Partner for Seamless Upselling Experience

It’s official: Oaky, the hospitality industry’s fastest-growing upselling platform (not our words 😉), and STAAH, a pioneer in cloud-based channel management and booking engines, have joined hands to offer STAAH’s 10,000+ clients a seamless upselling experience.   What this perfect match means STAAH and Oaky share the mission of using technology...
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Almost 8,000 new rooms: London hotel market heading for record year in 2020

London is already home to an impressive 158,956 hotel rooms and according to STR, 2020 will be the year with the highest number of hotel openings London has ever seen. While guests can rejoice at the ever-expanding selection, hoteliers might see this as a challenge. However, if you play your cards right, a busy market is full of opportunities....
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Catching up with clients: Jelle Landman from Grand Hotel ter Duin

We recently visited Jelle Landman, General Manager at Grand Hotel ter Duin, at his beautiful property to catch up on life in scenic Zeeland and learn how Oaky has been making it easier for Jelle and his team to interact with guests and provide amazing service. Here’s what he said…   A long-standing, successful partnership Since the Grand Hotel ter...
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Introducing Mohamed Elfetyani, Sales Director – Middle East & Africa at Oaky

We’ve got news! Recently we welcomed Mohamad Elfetyani as Sales Director Middle East & Africa. With more than 10 years of online distribution experience and proven track record of successful business development as well as expansion strategies, Mohamed will lead Oaky's growth activities in the region and foster strong partnerships with industry...
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How Oaky Helps Improve Revenue Management and Technology Communication

Meet Gopu Gopakumar Menon is the Executive Vice President Revenue & Distribution for Highgate. He oversees eight key markets in Europe with a current focus on acquisitions. (He gets to run the show and look for new offerings). He needs to know everything from discovering new hotels available for purchase to understanding what affects the market....
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Radisson Hotel Group rolls out Oaky in EMEA

Amsterdam – Today Oaky announced a strategic agreement with Radisson Hotel Group, one of the world’s largest hotel groups for the roll-out of Oaky’s upselling solution to more than 200 hotels in EMEA (Europe, Middle East and Africa) by the end of 2019. Known for delivering memorable moments and focusing on personalised service, Radisson Hotel...
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Oaky Achieves Level II Global Support Certification

NEWS PROVIDED By Hotel Tech Report | November 05, 2019   This week, Oaky earned Hotel Tech Report’s Level II Global Customer Support Certification (GCSC) for its heavy investments into tools, processes and strategies to ensure the ongoing success of its customers earning perfect scores across all four of the key pillars of the GCSC Rubric...
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Upsell Technology for hotel groups & chains

You Asked, We Created: New Feature for Chains Sometimes, it’s the simple things that really matter. And nothing is simpler (or more important) than listening to what our clients want…and giving it to them. We noticed a common concern on reviews at Hotel Tech Report. This may sound familiar: You create personalised upsells across several properties...
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How much revenue can hotels generate from upselling? [Free benchmark report]

Upselling is a hot topic and you can read about it everywhere. Countless articles offer tips on why and how to upsell, but few will ever show you numbers that answer another important question: Is upselling really worth it? Of course, here at Oaky we believe that YES, it is! But we don’t expect you to just take our word for it. Instead, check out...
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Front-desk vs. pre-stay upselling

There are four main moments in the guest journey where upselling can be applied: at the time of booking, pre-stay, at the front desk when the client arrives and during the stay itself. While most hoteliers feel comfortable offering extras via the hotel website’s booking engine, even though this makes the booking process longer and reduces...
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