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Stress-free upselling: How to streamline your hotel operations

Automated upselling and cross-selling have proven to be fantastic ways to boost a hotel’s ancillary revenue. Nonetheless, it's understandable to question the operational aspect of it all. More services inevitably mean more tasks, and you may be wondering if there is a way to efficiently delegate action steps for incoming requests. There must be a...
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Oaky is SOC 2 Compliant

  At Oaky it is our utmost priority to ensure our customers and end users can rely on us to consistently handle their data with integrity, and in a safe and secure manner. The periodic SOC 2 audit is authoritative validation that Oaky meets all the requirements to achieve this goal.  Today we officially announce that we’ve achieved SOC 2 Type 2...
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Oaky + hotelkit integration: a simple hack to streamline operations

Your beautifully presented upsell offers are picking up speed and generating that incremental revenue – well done! But the more offers bought, the more chaos, open tabs and crossed lines of communication, right? Not so with Oaky's exciting integration with hotelkit. Create a seamless upselling journey for your hotel team as well as your guests!...
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5 ways to optimise your room upgrade strategy

 Take the manual work out of optimising the upselling of your room upgrades and focus on perfecting your communication. Room upgrades have always been an important part of a well-rounded upselling programme, but now you can spend less time manually adjusting your supplement rates and more time optimising your room upgrade conversions! Read on for...
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Meet Oaky's Guest Experience Experts

We've scoured the tech industry for the most experienced specialists from around the globe to form a specialised department.    Why the need for a heightened focus on guest experience? We work closely with hotels, regularly tweaking our product based on your feedback. While we're proud to maintain an average ROI of 13.8 for our customers, we knew...
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Oaky, OTA Insight unite to offer dynamic pricing for room upgrades

Oaky and OTA Insight combine their USPs to maximise total revenue with dynamic room upgrade rates  September 22, 2020 - If you're manually adjusting your pricing via a clunky system that hasn't changed in years, you might feel you're somehow missing out on revenue opportunities. We'd have to agree with you! We did our research and found hardly any...
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The effect of creative upselling on your incremental revenue

Harness the psychology of upselling to generate steadfast incremental revenue in a period of low demand.   In the unstable period hoteliers now find themselves in, creative, thoughtful upselling has more agency than ever. Hotels like XO Hotels in Amsterdam are demonstrating how leaning into one's upselling strategy and thinking outside the box can...
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Revenue management during a pandemic: APAC focus

Without a doubt, Covid-19 has introduced unprecedented challenges to the hospitality industry. However, with restrictions easing, hotels in the Asia Pacific region are beginning to see business recover.    Vijesh Yoganathan, our Head of APAC at Oaky, sat down with Amit Peshawaria, Head of Sales Asia Pacific at OTA Insight and Murphy Mathew,...
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Elite Hotels of Sweden joins the Oaky family

  September 10, 2020, Amsterdam - Välkommen Elite Hotels of Sweden!  We're thrilled to welcome a mighty addition to our customer base– we've partnered with Elite Hotels of Sweden to roll Oaky out to their full portfolio of 39 properties. This addition marks the first major chain of Scandinavian hotels to fully become part of the Oaky family. Our...
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Updated Oaky COVID-19 statement

Not using Oaky yet? Click here to use our software risk-free during COVID-19 ▸ September 7th, 2020 Dear Oaky hoteliers and hosts,  However tough this summer may have been - we are finally seeing actual signs of recovery, along with new opportunities we’d like to help you capture. Without celebrating too soon, let's get down to business – and more...
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