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Oaky's 2020 in Review: Hospitality and Hotel Tech during Covid-19

Anyone who was a part of the hospitality industry during Covid-19 will have plenty of stories to tell in the years to come. At Oaky, we weathered the ups and downs of this bizarre year along with the rest of the industry.Watch Erik's message below, where he summarises the impact that fluctuating demand, travel restrictions and changing guest...
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Sofitel Legend The Grand Amsterdam begins digital upselling journey

10 December, 2020, Amsterdam – Luxury hotel Sofitel Legend The Grand Amsterdam, a 5-star property steeped in history, has adopted Oaky as their digital upselling platform. Located in the heart of Amsterdam in a monumental canal-side building, the hotel’s grandiose courtyard and walled gardens are vestiges of a former convent. “As part of the hotel...
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Top tips for hoteliers to plan for a profitable recovery

There are a number of ways to ensure you're in the best position to maximise your revenues, ready for when you can start to welcome guests back.  As some restrictions begin to lift, Guestline’s Hamzah Hafesji encourages hoteliers to prep for the upturn by using all available resources and venturing down new paths to reap the rewards.    Data...
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How to excel as an experience economy hotel

Can brands really pull the strings on something as abstract and personal as an individual experience? Can we really create positive memories using formulas and data? At Oaky, we took to research to find out. In the process of building our latest feature, the Deal Library, we discovered a range of remarkable trends that spoke volumes about fleeting...
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Oaky joins techtalk.travel

We’re happy to be joining techtalk.travel, a dynamic community of hospitality innovators and an essential resource for educational hospitality tech content! We’re looking forward to developing content alongside them with a particular focus on adding value in Covid circumstances.   Amongst other things, the pandemic has revealed new advantages of...
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The Most Important KPIs for Hotels in 2021

Oaky’s Head of Customer Success, Saahil Karkera, unpacks the key performance indicators that will be most critical for hotels in 2021 and during Covid-19 in general. In constant communication with key decision makers across Oaky's diverse customer base, Saahil's knowledge is rooted in years of experience with independent hotels and chains in over...
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Using Upselling in Hotel Marketing

  While upselling has been a focus for hotels for many years, the responsibility of carrying it out has traditionally fallen to front desk, with underlying strategy remaining in the domain of revenue managers. The more involved you get with digital upselling, however, the more you'll realise that its various components have value-adding advantages...
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Christmas Upselling at your Hotel

After the year we've all had, we're all looking forward to some semblance of normal during the holidays. Whether you celebrate Christmas yourself or not, cosy traditions give us all comfort during the cold winter months. While your hotel may be less full than previous periods, you have the power to lift spirits in a big way this holiday season...
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Oaky is an Oracle Cloud and Opera Cloud PMS Partner!

24 November, 2020, Amsterdam – We’re proud to announce that Oaky has been certified as a validated integration by Oracle and a member of Oracle PartnerNetwork ahead of the release of a two-way integration with their OPERA Cloud property management system. As a result of this, Oaky is now available on the Oracle Cloud Marketplace and easily...
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The Anatomy of a Successful Upsell Deal

The research we carried out to build our Deal Library reinforced our belief in several indispensable truths about digital upselling. Here, we introduce the key elements identified by our Head of Customer Success Saahil Karkera, as a result of years spent optimising the Oaky offerings of customers around the world. From the deal's concept to its...
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