Here’s a list of this two-way integration’s benefits
An improved guest experience: Guests get access to fully personalised offers which are easily bookable in just one click.
Hotels are free to get creative: A hotel can offer every kind of deal they want. This can include room upgrades and dinner reservations as well as loyalty signups, activities or any other service they would like to provide.
Broadened reach: Upselling emails reach both direct bookers and OTA guests which means better reach, more sales and a higher ROI for hotels.
Segmentation: If a hotel’s system supports guest segmentation, Oaky supports it as well. This means offers can be perfectly tailored to a guest and their needs, starting with their language.
Excellent conversion: Oaky’s industry-leading conversion rate of 13.8% means that of all guests who interact with Oaky, one in eight books an offer.
Hands-off approach for hoteliers: Thanks to the two-way integration, upsells are automatically added to the guest’s profile and updated in the system.